Privacy Policy

John Harris Software Ltd trading as JH Software takes your privacy seriously. Please read our privacy policy, which covers in detail the information we collect from you, how we use it to make our services better for you and how we keep this information secure. We comply fully with European principles of data protection, including the GDPR effective 25th May 2018, which states that data must be:

o Processed lawfully, fairly and in a transparent manner;

o Collected for specified, explicit and legitimate purposes;

o Adequate, relevant and limited to what is necessary;

o Accurate and, where necessary, kept up to date;

o Retained only for as long as necessary;

o Processed in an appropriate manner to maintain security.

This Privacy Policy covers JH Software’s treatment of personally identifiable information that we collect from you.

This policy does not apply to the practices of companies that we don’t own or control, or to people that JH Software does not employ or manage.

Topics:

o What information do we collect about you?

o How will we use the information about you?

o Marketing

o Access to your information and correction

o Cookies

o Other websites

o Changes to our privacy policy

o How to contact us

We collect information about you when you contact us or place an order for services. We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage information is collected using cookies.

Information held includes:

o Name;

o Physical & billing address;

o Phone / mobile numbers;

o Email addresses;

o Notes relevant to your business to help us process your order

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

We will not sell, share or hire out your personally identifiable information to anyone.

We are the sole owner of the information collected on this site.

We may send personally identifiable information about you to other companies or people when:

o We need to share the information to provide a service you have requested;

o We need to send the information to possible subcontractors who may work on behalf of JH Software to provide a service to you.

o We respond to legal summonses, court orders or other legal processes.

o In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Unless we tell you differently, these companies do not have the right to use the personally identifiable information we provide to them beyond what is necessary to assist us.

Note: We do not store bank or credit card details.

We may like to send you information about products and services in the future which may be of interest to you. If you have consented to receive marketing, you can opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of this, please email or write to us at the address below.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate at any time.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit aboutcookies.org or allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

If our website contains links to other websites, then this privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

We keep our privacy policy under regular review and we will place any updates on this webpage.

Please contact us if you have any questions about our privacy policy by visiting http://www.jhsoftware.co.uk/.